TYelephone revolution that would continue to develop throughout the 21st century with the digital revolution. Thanks to the following paragraphs, you understand each of the PBX systems. What is an IP PBX system? Before the Internet, all phone calls went through the phone company's network, which required an analog phone for each extension Buy email database. Later, in the early 1990s, calls began to be channeled through the Internet data network. This is known as Voice over Internet Protocol (VoIP). VoIP works as follows: Analog phone calls are converted into digital signals. Digital signals are translated into Internet Protocol (IP) packets Buy email database. The IP packets are converted back into phone signals and received by a phone at the other end.
This new system was Buy email database presented as a revolution for companies, although it meant a strong investment for them. Companies had to replace their equipment and software with others at a high cost. However, despite the expense, the IP PBX system was an advantageous option for most businesses , since the cost was less than that of a traditional PBX system and it provided certain functionalities that made it a worthwhile investment for companies of all sizes. the sizes. The evolution of VoIP technology: WebRTC As the Internet developed, new possibilities arose. Instead of restricting calls to IP PBX equipment, VoIP systems enabled communication between computers, smartphones, and traditional landlines. It is at this time that WebRTC technology emerges Buy email database.
This new system, developed by Google, is hosted in the cloud and works with peer-to-peer communications, that is, it transfers voice Buy email database, video or messaging data between browsers. Although it is true that, for mobile use, adapted applications have been developed that facilitate its use. WebRTC communication offers multiple communication channels and infinite possibilities: video conferences, data sharing, instant messages, etc. In addition, it is accessible from anywhere, as long as you have a device connected to the Internet at hand. WebRTC technology also allows companies to integrate their communication with other applications , for example with various CRM systems. In the following section, we include an analysis of the pros and cons of each of the systems described: understand, thanks to it, what type of PBX you should include in your company Buy email database.